Terms and conditions

Version date: 8 September 2026. Provider: Lorenz Wieseke (LOVIZ), Roßmarktstraße 37, 04177 Leipzig, Germany (“we”). These Terms are accepted at registration; the Data Processing Agreement forms part of the contract.

A. Scope, business customers only

These Terms govern the use of the inboundy software platform (website, dashboard and the related automations). inboundy is offered exclusively to businesses and self-employed professionals acting in the course of their trade or profession (entrepreneurs within the meaning of Section 14 of the German Civil Code). By registering, the customer confirms that they use inboundy for business purposes. Consumers cannot use inboundy.

inboundy provides features to organise and schedule LinkedIn connection requests, messages, contact lists and posts. The scope of features follows from the booked plan and the service description on the website.

B. Contract formation, account, credentials

The contract is formed when an account is registered; a paid plan is concluded when the booking process is completed. Access is personal and may not be transferred to third parties without our consent.

The customer keeps their credentials confidential. To connect LinkedIn, the customer provides their LinkedIn password for the sign-in only; we do not store the password. The resulting LinkedIn session is kept on our automation server until the customer disconnects it or deletes their account.

C. Use of LinkedIn, risk of restrictions

inboundy performs actions in the customer's LinkedIn account (connection requests, messages, posts, retrieval of profile data). LinkedIn's terms prohibit the use of automated tools. Knowing this, the customer decides whether and to what extent to use inboundy. We limit daily volumes and sending hours to reduce the risk, but cannot rule out that LinkedIn restricts accounts, requests verification or suspends them. Such a case is not a defect of our service and gives rise to no claim against us.

We have no influence over LinkedIn. If LinkedIn changes features or interfaces, inboundy may be temporarily or permanently limited; Section F applies accordingly.

D. Customer responsibility for content and outreach

The customer decides whom to contact and is solely responsible for the content of their connection requests, messages and posts. The customer ensures that their outreach is lawful, in particular under German unfair competition law (Section 7 UWG on unsolicited advertising) and data protection law. For the data of their LinkedIn contacts the customer is the controller under the GDPR; the customer verifies the legal basis (usually Art. 6(1)(f) GDPR) and fulfils the information duties under Art. 14 GDPR. We process this data as a processor under the Data Processing Agreement.

The customer indemnifies us against third-party claims arising from their unlawful use of inboundy, including reasonable costs of legal defence.

E. AI-assisted suggestions

inboundy generates text suggestions for messages and posts using language models. Suggestions are labelled as AI-generated in the dashboard. They are not legal or professional advice and may contain errors. The customer reviews every suggestion before approving it; only what the customer has approved is sent or published. inboundy does not label messages towards recipients.

F. Services, availability, changes

We provide the agreed features for the duration of the contract. We do not owe uninterrupted availability; maintenance windows, incidents and outages of the automation server or of LinkedIn may occur. We inform paying customers by e-mail about outages of more than four hours.

inboundy is continuously developed. Reasonable adjustments that do not materially impair the contractual purpose are reserved, including changes to daily limits where LinkedIn requires it.

G. Prices, term, renewal, cancellation

The prices displayed at the time of booking apply. All prices are net and exclude statutory VAT. For customers outside Germany, VAT follows the customer's place of business; EU businesses with a valid VAT ID are invoiced under the reverse-charge mechanism without German VAT. Fees are due monthly in advance and are billed via Stripe.

Subscriptions run for one month and renew for one month at a time unless cancelled before the end of the current period. Cancellation is possible at any time in the dashboard under “Billing” and takes effect at the end of the paid period. A free trial ends automatically without cancellation.

The right to terminate for good cause remains unaffected.

H. No right of withdrawal

As inboundy is offered to businesses only, there is no statutory right of withdrawal.

I. Liability

We are fully liable for intent and gross negligence and for injury to life, body or health. In cases of slight negligence regarding essential contractual obligations, liability is limited to typical, foreseeable damage. Otherwise liability is excluded. Mandatory statutory liability provisions remain unaffected.

In particular, we do not compensate damage resulting from restrictions or suspensions of the LinkedIn account (Section C) or from content the customer has approved (Sections D and E).

J. Data protection and data processing agreement

Information on the processing of personal data is provided in the Privacy Notice. The data of the customer's LinkedIn contacts is governed by the Data Processing Agreement, which is accepted at registration.

K. Changes to these Terms

We may amend these Terms for future effect where there is an objective reason (legal changes, changes by LinkedIn, feature changes, closing of gaps) and the amendment is reasonable for the customer. We announce changes in the dashboard and by e-mail at least 14 days before they take effect. If the customer does not object before that date, the new version applies; we point this consequence out in the notice. In case of objection either party may terminate with effect from that date.

L. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Leipzig, Germany, where the customer is a merchant or a legal entity under public law. Should any provision be invalid, the remainder of the contract remains in force.

Last updated: 2026-09-08